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Returns & Refund Policy


90-DAY HASSLE FREE RETURNS

At The Natural your complete satisfaction is 100% guaranteed. If for any reason you are not happy with an item you purchased from us, you may return it for a full refund. No questions asked.

How Will I Be Credited?
  • Simply send back the items you wish to return within 90 days of receipt and a credit will be issued to your credit card or PayPal account. Please allow up to 7 days after we receive the item back for the credit to appear.
How Do I Request a Return?

To request a return please contact our customer service team via our contact us page or by calling our toll free number 800-921-4271. We are available Monday-Friday 10AM-5PM ET. The address to ship your returns to is below.

The Natural
1 Dupont Street. Suite 107
Plainview, NY 11803
Attn: Returns

Please make sure to include your order number inside of the package when shipping items back to us so we can properly credit you.