30-DAY HASSLE FREE RETURNS
At The Natural, we want you to feel confident about your purchase. If you’re not happy with an item, you may return it within 30 days of receipt for a full refund, provided the product is unopened and any original seal is intact. Opened products are not eligible for return or refund.
How Will I Be Credited?
Please return eligible unopened items within 30 days of receipt. Once we receive and inspect your return, a refund will be issued to your original payment method. Please allow up to 7 days after we receive the item for the credit to appear.
How Do I Request a Return?
To request a return, please contact our customer service team through our Contact Us page or call our toll-free number at 800-921-4271. We are available Monday–Friday, 10 AM–5 PM ET.
Please mail returns to:
The Natural 108 S Kerr Ave B Wilmington, NC 28403 Attn: Returns
Please include your order number inside the package so we can properly process your refund.